TRAINING DEVELOPMENT WORKSHOPS

Train-the-Trainer: Level I [order]
If all or part of your job requires you to present training programs, this workshop will improve your delivery of the content and build your rapport and confidence with your learners. This program provides opportunities to sharpen your approach and skill level.

Audience

New trainers, training coordinators with less than two years experience, managers and supervisors with training responsibilities.

Workshop Content

• Basic Skills
  
  • Inventory your skills
    
  • Do's and don'ts of training
    
  • Essential learning elements you can use in the classroom
    
  • Creating an environment for learning
    
  • Classroom set-up

• Audio-Visual Techniques
  
  • Build learner retention
    
  • Select the most effective medium
    
  • Presentation tips
    
  • Using aids to support - not substitute

• Relating to the Learner
  
  • Techniques to build rapport
    
  • How to keep your pace alive
    
  • How to give and get feedback
    
  • Handle problem learners successfully
    
  • Encourage discussion and participation

• Classroom Management Skills
  
  • How not to be manipulated
    
  • Getting along with difficult learners
    
  • Key assertion skills
    
  • What to do if you "don't know the answer"
    
  • Pace training activities to control problem learners

Train-the-Trainer: Level II [order]
If you are an experienced trainer who wants to update your platform skills and master the techniques that capture an audience's interest and increase learning, this is the perfect workshop for you. You will discover - and improve - skills to facilitate training that is targeted, focused and fun.

Audience

Trainers with more than two years experience, training managers/directors, course developers and presenters

Workshop Content

• Delivery of Content
  
  • Adult learning principles
    
  • Learner styles
    
  • Delivery styles
    
  • Getting started: laying ground rules
    
  • Pacing

• Instructional Strategies
  
  • Questioning techniques
    
  • Interactive discussions
    
  • Building retention through training activities
    
  • Games, simulations, demonstrations
    
  • Testing for understanding
    
  • Evaluating learner performance

• Classroom Management
  
  • Setting the climate for success
    
  • Managing participant behavior
    
  • Dealing with difficult participants
    
  • Using breakout groups effectively
    
  • Using space as an advantage

Faultless Facilitation [order]
Dynamic facilitation is not strictly for talented "naturals." This workshop will teach you specific presenting skills and speaking techniques that will boost your confidence and maximize your potential. These tips and techniques will help you make effective presentations in any situation - from one-on-one discussions to speaking before large groups.

Audience

Recommended for individuals who must speak in front of a group, make presentations, sell ideas to others or conduct training programs

Highlights

• Steps to eliminate stage fright
  
• Breathing and relaxation techniques
  
• Combat "choking" and losing your train of thought
  
• Unique openers that get attention
  
• Voice control: adjust speed, volume, and pauses
  
• Rehearsal techniques that build confidence

How to Design Terrific Training Programs [order]
If your current role is to design and develop training materials, this workshop will make your programs more alive and productive. You'll learn a comprehensive method for designing training that takes you through the steps of needs analysis to learning objectives and module design.

Audience

Trainers, course developers, instructional designers

Highlights

• The 4 D's for successful modules: define, design, develop, and decide
  
• Building learning objectives
  
• Sequencing content and learning activities
  
• Incorporating "discovery learning" in activities
  
• Writing and editing materials
  
• Format and display tips
  
• Evaluation/validation tools and tests
  
• Testing the program · Redesigning essentials

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