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COMPLIANCE WORKSHOPS
Fair
Housing 2000 [order]
Participants gain practical knowledge about the fair housing law and
how it impacts them in their daily work practices.
Audience
All property management
and real estate employees.
Objectives
As a result of this workshop,
participants will:
- List all "protected" groups
under the federal fair housing law
- Define who is included
in each of these groups
- Demonstrate how attitudes,
biases and assumptions toward customers impact the level of service
they receive
- Identify the behaviors
associated with discrimination toward customers
Hazard
Communications, Your Right to Know
[order]
This program was developed in conjunction with OSHA standards and addresses
the five primary steps to compliance.
Audience
Open to anyone.
Objectives
As a result of this workshop, participants will:
- Discuss the purpose of
OSHA Hazardous Communication Standard
(referred to as the "Right to Know" law)
- List the 5 main areas
covered by the HAZCOM standard
- Discuss who is responsible
for providing product safety information regarding hazardous chemicals
- Define chemical hazards
and labeling requirements
- Discuss the importance
of reading the MSDS and labeling instructions
- Describe information contained
on the MSDS
- Define differences between
health hazards and physical hazards
- Recognize physical properties
of chemicals and describe safe handling of chemicals
- Determine what safety
precautions should be used when handling chemicals
Safety
in the Workplace
[order]
This program informs employees of practices, methods and requirements
that promote safety in the workplace.
Audience
Open to anyone.
Objectives
As a result of this workshop, participants will:
- Describe situations where
injuries could occur
- List ten ways to prevent
an accident
- List six pieces of Personal
Protective Equipment and
describe when they
should be used
- Identify and report potential
hazards
- Explain three ways to
prevent electrocution
- Discuss safety precautions
when working with ladders
- Explain three ways to
prevent a back injury
- Explain five ways to prevent
Repetitive Strain Injury
- List housekeeping tips
that aid in the prevention of accidents
- Discuss causes and prevention
techniques for slips, trips and falls
Unsettling
Settlements and Building a Strong Defense
[order]
This program introduces employees to Risk Management as it relates to
the multi-housing industry.
Audience
All property management
and real estate employees.
Highlights
- What is Liability?
- Misrepresentation
- Reporting Crimes
- Key Control
- Service Requests
- Inspections
- Unsettling Settlements
and Building a Strong Defense
Personal
Awareness
[order]
This workshop concentrates on the personal safety of employees and instructs
how to take proactive measures to prevent workplace violence and crime.
Audience
Open to anyone.
Highlights
- Identify the most common
types of crime in the workplace
- List the five steps of
an assault
- Develop codes and signals
to be used by the on-site team for precautionary purposes against
suspicious persons
- Identify potential areas
of danger in the workplace
- Develop a personal plan
of escape to use, if confronted by an attacker
- Demonstrate 5 self-defense
techniques
Sexual
Harassment
[order]
It is the right of every employee to work in an environment free of
sexual harassment. But sexual harassment is not a clear-cut issue. This
workshop will teach you to recognize types of sexual harassment and
what you can do to prevent it.
Audience
Managers and employees
- male and female.
Highlights
- Identify various forms
of sexual harassment
- Understand legal implications
- Identify Hostile Environment
vs. Quid Pro Quo
- Avoid behaviors that can
be perceived as sexual harassment
- Report a sexual harassment
incident
Sexual
Harassment for Managers
[order]
This workshop outlines the responsibilities of today's managers and
supervisors with respect to the issue of sexual harassment. You will
explore the causes of sexual harassment and its effect on the individual
and the organization.
Audience
Managers and supervisors.
Highlights
- Explore causes and consequences
of sexual harassment
- Identify methods of confrontation
- Define rights of the individual
in the workplace
- Promote open communication
between men and women
- Prevent harassment from
blocking your anti-harassment efforts
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